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Shipping Information

Online Shop

Delivery

We deliver within Ireland and work with the courier DHL and a number of different freight forwarders. Large parcels will be delivered directly to your home address. The packaging can be disposed by our freight forwarders. Should you require this service, please add a corresponding remark in the ‘Message’ field when placing your order. This service requires early notice and can't be added at a later date.

The goods leave our warehouse in perfect condition and are protected from damage during transport. The goods are insured against shipping damage and their condition is recorded before dispatch. Please check the packaging before opening it, and photograph any external damage. In the unlikely event that the product has also been damaged, the logistics company must be informed directly upon delivery. Please also email store@vitra.com or call us at +49 7621 702 3709 from Monday to Saturday between 10 am and 6 pm.


Delivery times

The indicated delivery times are valid from the time of the confirmation of receipt of order. These are average values. A delivery within the specified time frame is to be expected, but cannot be guaranteed. Possible delays in delivery by our transport service providers may occur in rare cases.


Delivery charges

Delivery charges depend on the size and weight of the goods ordered. See the following table for prices. When ordering several products, the delivery charge for the bulkiest product applies.


Delivery charge – € 5.00
Dimensions up to 120 x 60 x 60 cm
Maximum girth 300 cm (= length + 2x width + 2x height)
Maximum weight 31.5 kg

Delivery charge – € 15.00
Dimensions: longest side 120 cm
Maximum girth 300 cm (= length + 2x width + 2x height)
Maximum weight 31.5 kg

Delivery charge – € 50.00
Dimensions: non-standard dimensions (e.g. sofas, tables, task chairs, ...)