Who we are: Personal data that you communicate to us via a Vitra website is collected, stored, used and processed by Vitra AG, Klünenfeldstrasse 22, 4127 Birsfelden, Basel-Landschaft, Switzerland.
Personal data as a confidential matter: We see our customers and future customers as partners. And this partnership is visible in the way that we treat your personal data. We only record the data that we need in order to improve on our offer to you or to be able to fulfil your order. This data protection notice shows you what details we record, how we use them and how you can view them, change or delete them.
Use of the data: We use personal data to process orders, for the delivery of goods, to inform you about our products and offers, to improve our products, communications channels and internal procedures and to protect against the misuse of our website. In order to be able to get in touch with you more quickly than by post, we ask you to let us know your e-mail address. We only store data relevant to and necessary for the above-mentioned purposes. Moreover, we delete your data when we no longer need it.
Communication to third parties: We communicate your personal data to other companies within the Vitra Group if this is necessary for the use of the data in accordance with the contract. Occasionally, we need to involve third parties, such as authorized dealers or forwarding agents in order to service you better. Finally, it can be the case that we make use of the services of third parties to administer and update the data. If, in such cases, we communicate data to third parties, we oblige the latter to respect the confidentiality of the data in order to prevent data misuse. Vitra will never pass on your data to commercial address brokers.
Communication to other countries: As a globally operative company Vitra is dependent upon being able to communicate its data to other countries, e.g., if the central server on which the data is stored is located in a third country. If your data has been communicated to a third country Vitra does everything it can to prevent this causing you inconvenience. We only communicate data to countries that can guarantee an appropriate level of data security. Data can be transferred to countries that are not members of the European Union.
Right of access to personal data and right of withdrawal: When you communicate personal data to Vitra, you can demand information on what data has been stored and its use at any time. You can update it, change or delete it. All you need to do is to ring us up, write to us or send us an e-mail. However, you do need to be able to prove your identity to us. You can annual your agreement to the use of your data in future at any time by post, phone or e-mail. Our contact details for all queries in connection with data protection:
79576 Weil am Rhein
T +49 7621 7994 11
F +49 7621 7994 12