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How to order

Products available under the Novartis Corporate Home Office Program can be purchased directly from selected authorized partners in your region. The corresponding list of partners and their contact details can be found below. Please note that Novartis is neither involved in the purchasing, nor in the payment process, as you are buying directly from Vitra’s partner at own account.

Indicated prices are before discount. Please contact our authorized partner(s) for the Novartis preferential rates.

Frequently Asked Questions (FAQs)

Is Novartis involved in the purchasing process?
The Corporate Home Office Program is designed as a direct associate-Vitra purchasing program. Orders are placed by Novartis associates at own account, thus Novartis is not involved in the purchasing process.
Who is eligible for the Corporate Home Office Program?
All active Novartis associates are eligible to purchase home office furniture for own use and at own account.
How much discount is granted and how can I claim it?
Please contact our authorized partner(s) for details on pricing and discounts.
How and where can I place an order?
Information on how to order can be found in the text above this FAQ section.
Which products are available under the Corporate Home Office Program?
All eligible products can be found in the product section above. These products address the needs of Novartis associates and have been selected in alignment with Novartis workplace experts. Please understand that we cannot offer the entire Vitra furniture portfolio under the program.
What are typical lead times for Vitra furniture?
Lead times depend upon region, product selection and configuration. We recommend verifying the lead times upon placing your order.
What payment options are available?
Credit card, Paypal, and further options are generally accepted depending on availability in each region.
Where can I find information on delivery and installation services?
Please contact our authorized partner(s) for details on delivery and installation services.
Where can I find information on product warranty?
Please check warranty information related to your purchase. Product warranty information can be found on vitra.com.
Where can I find information on return policies?
Please contact our authorized partner(s) for return policies.
Where can I find sustainability-related information?
Vitra generally provides extensive ecology information for each product family. Please refer to the individual product pages on vitra.com.
I still have unresolved questions – who can I contact?
Please contact our authorized partner(s) for any additional questions.