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FAQ

Are the Vitra Campus and the VitraHaus as well as the Vitra Design Museum and the Schaudepot open?


General information
Starting on Saturday, 20 March 2021, the Vitra Campus and the Vitra Design Museum will be reopened to the public daily from noon to 5 pm. This applies to the exhibition venues of the Vitra Design Museum and the shops in the museum, Vitra Schaudepot and VitraHaus. All guests of the Vitra Campus must book a time slot prior to their visit and register upon arrival. Please provide a telephone number when making your booking.

You can book a time slot for your visit to the Vitra Campus in Weil am Rhein as follows:

  • Vitra Design Museum and Schaudepot: bookings@design-museum.de and by phone +49 (0)7621 702 3510. You can reach us daily from 10 am to 5 pm.

  • Vitra Design Museum Shop in the VitraHaus: shop.vitrahaus@design-museum.de and by phone +49 (0)7621 702 3240. You can reach us Monday to Saturday, from 10 am to 5 pm.

  • Consultation in the Interior Studio: sales.vitrahaus@vitra.com and by phone +49 (0)7621 702 3502. You can reach us Monday to Saturday, from 10 am to 5 pm.


The VitraHaus Café and Depot Deli currently remain closed, but a selection of beverages and snacks will be available for take-away service from 20 March 2021. Due to the limitations on group gatherings, the Vitra Design Museum has not yet resumed its guided tours, workshops or other events. The latest updates can be found on our website and in our newsletters.

VitraHaus
The VitraHaus, a striking building designed by Basel-based architects Herzog & de Meuron, is Vitra’s flagship store and also serves as a field of experimentation. To commemorate the ten-year anniversary of the VitraHaus in 2020, Vitra has encapsulated the experiences and insights of the past decade in a new interior. Under the current provisions, visitors have access to the shop on the ground floor and can also book an appointment for a personal product consultation. The other floors of the VitraHaus are not open to visitors at the present time.

Vitra Design Museum
The major Vitra Design Museum exhibition »German Design 1949–1989: Two Countries, One History« is open to visitors daily from 12 to 5pm beginning on 20 March 2021. More than thirty years after the fall of the Berlin Wall, the Vitra Design Museum presents the first panoramic overview of post-war design in the two Germanies. From 20 March to 5 September 2021, the exhibition »German Design 1949–1989: Two Countries, One History« will offer a comparative selection of design from East and West Germany and explore ideological and aesthetic differences as well as parallels and interrelations between East and West. Exhibits range from iconic pieces of furniture and lamps to graphic, industrial, and interior design to fashions, textiles, and personal ornaments.

Online Opening Days / 19 March to 8 April 2021
The Online Opening Days for the exhibition »German Design 1949–1989: Two Countries, One History« offer an opportunity to experience the exhibition in many facets ahead of your visit. The programme includes panel discussions, interviews, and a film screening. Detailed information on all online events is available at: www.design-museum.de/German-Design-Online

Vitra Design Museum Gallery
The exhibition »Memphis: 40 Years of Kitsch and Elegance« is currently on display in the Vitra Design Museum Gallery. The Italian design collective Memphis was one of the most unusual phenomena to emerge in the realm of design over the past decades. The exhibition celebrates the fortieth anniversary of the group’s founding with a presentation of furniture, lamps, bowls, drawings, sketches, and photographs that offer new perspectives on the world of Memphis. Exhibits include works by Ettore Sottsass, Michele De Lucchi, Martine Bedin, Michael Graves, Barbara Radice, Peter Shire, Nathalie Du Pasquier, and Shiro Kuramata.

Vitra Schaudepot
The Vitra Schaudepot is featuring the exhibition »Gae Aulenti: A Creative Universe« until 18 April 2021. This show provides new insights into the work of the designer and architect Gae Aulenti, one of the most important figures in Italian design during the post-war period. In addition to the iconic designs she created in the areas of lighting and furniture, Aulenti also gained international renown for her pioneering architectural work, such as the transformation of the Paris train station Gare d’Orsay into today’s Musée d’Orsay.

Digital Initiative
The Vitra Design Museum continues to offer an expanded programme on its digital channels (website, Instagram, Facebook, YouTube, and Twitter), making it possible for guests who still cannot visit the campus and museum in person to experience its current exhibitions. The formats include video tours of the present shows with their respective curators, online presentations of the collection and regular live talks on Instagram.
Which hygiene and safety measures are implemented on the Vitra Campus?
Comprehensive safety and hygiene concepts have been implemented in accordance with governmental regulations and in consultation with a medical task force, in order to provide maximum protection for campus visitors and employees, while still offering an optimal experience of design and architecture.

• Masks are compulsory in all buildings on the Vitra Campus. (Medical or FFP2 masks).

• Spit protection has been installed at all receptions, cash registers, and shops on Campus.

• Floor markings and information points help to guide guests.

• Payment with debit or credit card is preferred (cash payments are still possible).

• Lockers are not available for the time being, there’s only a limited capacity to store coats and jackets.


Responsible behaviour of our guests: Wash your hands thoroughly, keep social distancing in mind (min. 1,5 meter), please stay at home if you are experiencing flu-like symptoms, don’t shake hands, use your elbow if you need to sneeze or cough etc.

Maximum number of guests in public buildings:

• max. 15 guests at the Vitra Design Museum (Frank Gehry building)

• max. 15 guests at the Vitra Schaudepot

• max. 5 guests at the Vitra Design Museum Shop in the VitraHaus

• max. 1 guest at the Vitra Design Museum Gallery


We kindly ask you to check the website of the Federal State of Baden-Württemberg (cf. for cross-border travel especially https://www.baden-wuerttemberg.de/de/service/aktuelle-infos-zu-corona/faq-tests-fuer-reiserueckkehrer) as well as the respective websites of the government and public health departments at your place of residence regarding current travel restrictions and quarantine requirements. It is your responsibility to ensure that you comply with the respective current requirements and regulations.
Are the showrooms and shops of the specialist dealers open?
Many showrooms and shops of specialist dealers are open again. The individual opening hours should be requested from the respective shop on site. Please use Find Vitra to search and to get in contact.
Can I continue to shop online?
Yes, all products available in the online shop can still be ordered online.
Is the customer service available?
The customer service is available for you as usual. Please use our Contact & Service Portal.
Does a contactless delivery service exist?
All our shipping service providers are able to provide contactless delivery. For example, some shipping service providers now use photographic documentation instead of the recipient's signature. If the delivery is made by a forwarding company, you will be called before the delivery and can, for example, arrange to have it delivered to your door.
Will there be delays in delivery?
Our indicated production and delivery times are up to date. However, our transport service providers still have to process an increased transport volume. This may cause occasional delays in delivery.
What about products that need to be assembled?
If the installation of a product to be assembled cannot be carried out by us, we will temporarily not offer this product for sale.
I am in quarantine. Can I request a later delivery date for my online shop order?
Yes. Please indicate this note with a desired delivery date in the comment field during the ordering process or contact us directly by e-mail.