Website Accessibility Statement

We are committed to providing an enjoyable online experience for all our guests, including those with disabilities that are relying on the use of assistive technologies.

We aim to comply with the Web Content Accessibility Guidelines (WCAG), as well as the Americans with Disabilities Act (ADA) effective communication requirements, and other applicable regulations. The specific technical measures are guided by WCAG version 2.2. The WCAG provide guidelines on how websites can be designed to be perceivable, operable, understandable and robust for persons with disabilities. There are three levels of compliance, with Vitra implementing levels A and AA.

For the best possible user experience in terms of accessibility, we recommend using the Chrome or Safari browsers. Accessibility features are being continuously developed.

General Description of Services

The online shop on our website offers high-quality furniture, lamps, accessories and related services. It enables you to search for, compare and purchase furnishings and related services such as delivery, installation or repair.

If you are interested in a product, you can add it to your shopping cart or add it to your wish list for later purchase. Before you can order a product, you have to register or log in. The products in your shopping cart can be checked during the ordering process before you place your order. Select a payment method and a delivery address before submitting your order.

Feedback and Contact Details

If you experience any difficulty in accessing any part of this website, please feel free to call us at +1 800 338 4872 or email us at [email protected].  

Please state "Digital Accessibility" as the matter of subject.

We will work with you to provide the information, item, or transaction you seek through an alternate communication method. As part of our ongoing efforts, we are continually seeking solutions that will bring all areas of our website to the same level of overall web accessibility.

Date of issue/version: This statement was issued on 21 February 2024 and last reviewed and updated on 4 September 2025.