Care Instructions & Care Products

Proper care helps a Vitra product retain its original appearance for as long as possible. Cleaning and care instructions as well as recommendations for care products can be found here.

General care instructions

The following care instructions are recommendations only. For general surfaces, we recommend using a damp cloth. We recommend that you always use environmentally friendly cleaning products and care for your furniture regularly and frequently. Before using any cleaning product, you should test it on an inconspicuous spot. Please follow the cleaning product manufacturer’s instructions and contact a professional cleaning company in case of stubborn dirt or stains.
Cover fabrics
To care for cover fabrics, simply hoover dust and lint regularly using an upholstery nozzle. Stain removal: Fresh stains can usually be removed quickly by wiping immediately with an absorbent, lint-free sponge or cloth. Start from the outer edge of the stain and work towards the centre to avoid creating a halo effect. We recommend using normal household distilled water to prevent limescale residue from building up on dark fabrics after drying. Treatment of stubborn stains: Brush dry stains lightly with a soft brush (such as a clothes brush). Depending on the type of stain, the use of solvents may be necessary. In such cases, it is essential to consult a professional.

Under no circumstances should cover fabric surfaces be rubbed vigorously. Please be sure to consult a specialist before using any solvent-based cleaning product.
Vitra plastics are robust and characterised by a high degree of form and colour fastness, which makes them resistant to a variety of chemicals and other media. Furthermore, special additives slow down the colour-fading process caused by ultraviolet radiation. However, if you expose your chair to direct sunlight for a longer period of time, its colour may change. For this reason, we recommend that you avoid exposing your chair to the sun for any longer than is necessary. Please use a soft, damp, non-abrasive cloth for cleaning plastic. Subsequent gentle drying is recommended. Stain removal: For stain removal, we recommend using a mild commercially available cleaner.

Never use abrasive cleaning agents such as powders or pastes, or aggressive «all-purpose cleaners» like alcohol, as these may damage the surface.
Leather furniture should not be exposed to direct sunlight and should be kept some distance away from sources of heat; otherwise, the leather can dry out and become rigid. To ensure that leather remains soft and supple and that its natural protective film against water and grease remains intact, we recommend that you treat your Vitra furniture once a year with a mild cleaner. Stain removal: Superficial dirt can be removed with a damp cloth as long as care is taken not to wet the leather and not to apply direct pressure. You should also avoid rubbing too hard. For cleaning, we recommend using a special leather cleaner in foam or liquid form. Small dirt stains or pen stains are best removed with a colourless pencil eraser. To prevent the leather from drying out, you should subsequently always apply a designated care product from a specialist retailer. Liquids should be dabbed away immediately with a cloth and, if necessary, wiped off with a little water.

Please do not use any aggressive agents such as stain removers, turpentine, shoe polish, etc.
Stain removal: For quick removal of contaminants on polished high-shine, matte chrome and aluminium surfaces, apply a glass cleaner with a clean, soft cloth and subsequently wipe the surface dry with a soft cloth. For stainless steel, we recommend using a special stainless steel care spray, steel cleaner or detergent. Powder-coated surfaces should be cleaned with aqueous solutions made from pH-neutral (pH 5-8) detergents or cleaning products and soft, non-abrasive cloths, rags or industrial cotton batting.

Always clean metal surfaces gently and without scrubbing so that the surface is not scratched. Never use cleaners containing granular substances, acetic acid or citric acid.
Wood is long-lasting, especially when its qualities are properly exploited. Furniture made of wood reacts to its environment; exposure to light, for example, alters its colour. And it is able to adapt its own moisture content levels to that of its environment. In the case of excessive fluctuations in temperature and humidity, however, it reacts by cracking and warping. Vitra treats its solid wood tabletops with oil to highlight and protect the properties of the natural material. To avoid stains and other damage, liquids should be wiped away immediately. Vitra seals its veneers with a high-quality finish. Because of this, a soft, slightly damp cloth – with a mild detergent in the case of stubborn dirt – is sufficient for cleaning solid wood and veneer surfaces. Wet surfaces should be dried immediately with a cloth. A care set is included for the care and maintenance of solid wood surfaces and should be used at regular intervals.

Do not use any harsh cleaning agents or care products containing silicone or abrasives. If possible, avoid rubbing the surface while cleaning it, as this will make matte fi nishes shiny and charge the varnish with static electricity which will attract more dust. We do not recommend using furniture polish or wax, as they contain unsuitable solvents and/or colour additives and leave a coating that is very difficult to remove.

Product-specific care instructions

Product-specific care instructions can be found via the respective product pages in the main menu – Please scroll down the respective product page to the heading ‘Information’ where you will find the category 'Informational materials'. ‘Factsheets’ typically provide information on cleaning and care as well as material composition. The latter is often required by upholstery cleaning specialists. Information on material composition can alternatively be accessed quickly via the Colour & Material Library.

Care products

Vitra recommends the use of care products from LCK – you may purchase these via LCK´s online shop. LCK has tested their products for suitability on Vitra’s fabrics and leather, which is why you may address your questions related to these products directly to LCK's customer service. If shipping to your country is not available in the online shop, please contact the LCK Customer Service.